A career as a Delivery Driver can be rewarding and challenging. You need to know how to safely and professionally operate your vehicle, and are expected to perform a variety of other duties ranging from handling cargo securely to providing top-notch customer service. To do well, you must:
Maintain your health and safety
Understand applicable government regulations
Appreciate the expectations of customers and contracting carriers
Your Association is here to help. Included with your membership is a copy of J.J. Keller’s classic, Route and Delivery Driver’s Handbook.
This Handbook includes information about performing your job in a safe and efficient manner, meeting customer expectations, and maintaining a healthy lifestyle so your income keeps flowing in. Keep a copy of the handbook accessible when you work and take its lessons seriously, and you will prosper.
Use the links below to view and download the full handbook or specific chapters: